CivicCare
U
User
CivicCare connects citizens with their city. Raise complaints about roads, water, lighting and more — and track every update in real time.
Complaints are automatically assigned to the correct department based on category and location.
Get notified at every step — from submission to resolution — with full transparency.
Your data is protected. Complaints are handled with full confidentiality and accountability.
Choose a category, describe the issue, optionally upload a photo, and mark the location.
Your complaint is reviewed and routed to the appropriate concerned department with a priority level and expected resolution time.
Monitor real-time status updates from your dashboard. Once resolved, rate the service and close the complaint.
Join thousands of citizens already improving their city with CivicCare.